Job Information
Robert Half Technical Business Analyst in New Brighton, Minnesota
Description
Technical Business Analyst opportunity with an emphasis on Power Platform development projects.
Responsibilities:
• Accurately capturing and clarifying user stories, along with their documentation
• Conducting gap analysis to identify areas for improvement or enhancement
• Utilizing Atlassian Jira and CRM for project management and customer relationship management
• Developing and managing business process mapping to streamline operations
• Utilizing Excel and Word for data analysis and documentation
• Performing AB Testing to ensure optimal user experience
• Working within an Agile Scrum framework to maintain project timelines and deliverables
• Creating and maintaining a Business Requirement Document to keep track of project requirements
• Administering claims using Claim Administration tools and protocols
• Leveraging technologies including Power, Power Apps, and Power Automate to improve business operations
• Using Visio for visualizing data and process flow.
Requirements
• Minimum of 7 years of experience in the role of a Technical Business Analyst
• Proficiency in using Atlassian Jira for project management and issue tracking.
• Proven experience in Customer Relationship Management (CRM).
• Ability to conduct effective Gap Analysis to identify discrepancies between business requirements and current system capabilities.
• Familiarity with Agile Scrum methodology for project management.
• Deep understanding of Business Process Functions within the Service industry.
• Experience in creating detailed Business Requirement Documents.
• Knowledge of Claim Administration processes and best practices.
• Proficiency in Power, including Power Apps and Power Automate.
• Familiarity with a wide range of technologies.
• Knowledge of the technology stack, including but not limited to Visio.
• Ability to communicate technical concepts to non-technical stakeholders.
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