Blind Inc.

Adecco Healthcare and Life Science is hiring Remote Customer Service Reps .

Please see below and apply with an updated resume for consideration.

Type: Four month contract, opportunity to get an extension

Hours: Monday to Friday 8AM to 4:30PM or 8:30AM to 5PM

Pay: $17 to $19.08

Primary Responsibilities:

• Efficiently handle a high volume of incoming calls in a timely manner while navigating multiple systems of record

• Assist providers on the telephone with inquiries related but not limited to claims, authorizations, and appeals, with accurate information. The monthly expectation is to perform at a quality level of 95% accuracy of all measures. The daily expectation is to efficiently answer a minimum of 55 calls per day (inbound).

• Ask proper questions to complete the task of the call.

• Deliver service that meets or exceeds department performance standards for Average Hold

Time, Abandonment Rate, Talk Time, Quality, and Adherence.

• Follow up with callers as appropriate to ensure provider satisfaction and timely response to requests. Diffuse irate or emotionally upset customers by appropriately listening to issues, calming the customer, and providing positive solutions to resolve concerns.

• Respond timely professionally and accurately to team chats and emails.

• 100% thorough, professional, and accurate documentation of every call.

• Thoroughly verify HIPAA requirements to ensure account accuracy.

Qualifications:

· High School Diploma/GED or Equivalent

· Experience in Medical Setting

Why Work For Adecco?

· Excellent Weekly Pay discussed during screening

· 401(k) Plan

· Skills Training

· Excellent medical, dental, and vision benefits

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.

Pay Details: $17.00 to $19.08 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance