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Solventum DME Collections Supervisor - Remote USA-R01115002 in Maplewood, Minnesota

Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant documents, which currently have 3M branding. Please bear with us. In the interim, our Privacy Policy here: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ continues to apply to any personal information you submit, and the 3M-branded positions listed on our Careers Page are for Solventum positions. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Job Description:3M Health Care is now SolventumAt Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.The Impact You'll Make in this RoleAs a DME Collections Supervisor, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:Supervising day-to-day activities in Collections to allow your team to meet production goals.Direct and set priorities for your team to meet goals in compliance with federal rules and regulations as well as payer expectations and company policies and procedures.Assists in developing training strategies, coaches and mentors team members based on scorecard performance and customer service expectations.Proactively addresses and resolves issues that may impact customer satisfaction, cash flow, employee attrition and cost.Your Skills and ExpertiseTo set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:Bachelor's Degree or higher AND (2) years of collections operational experience in a private, public, government or military environmentORHigh School Diploma/GED AND (6) years of collections operational experience in a private, public, government or military environmentANDIn addition to the above requirements, the following are also required:1 year of previous supervisory experience1 year of experience dealing with third party payer reimbursement driversAdditional qualifications that could help you succeed even further in this role include:Prior supervisory or management experience in a healthcare or customer service environmentCustomer service skillsDemonstrated use of effective problem-solving skillsAbility to work effectively in a team environment, as well as independently.Proven ability to deal effectively with all employees and external business contacts while conveying a positive, service-oriented attitudeProven ability to multi-task and adapt in a fast paced and changing environmentProven ability to communicate effectively, both verbally and in writingProven ability to maintain complete confidentiality and discretion in business relationships and exercise sound business judgmentExperience with Microsoft Office applications including Word, Excel, and OutlookWork location: Remote - United StatesTravel: May include up to 10%Relocation Assistance: May be authorizedMust be legally authorized to work in country of employment without spo sorship for employment visa status (e.g., H1B status).Supporting Your Well-beingSolventum offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.Applicable to US Applicants Only:The expected compensation range for this position is $82,370 - $100,675, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.solventum.com/en-us/home/our-company/careers/#Total-RewardsResponsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.Please note that all email communications from Solventum regarding job opportunities...Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

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