Blind Inc.

We're seeking a talented Inside Parts Expert to join the Boyer Trucks Team! Boyer Trucks has been in business since 1927 and proudly became a part of the Transwest family in 2019. Boyer Trucks is a leading provider of top-quality commercial trucks and transportation solutions. Committed to reliability and customer satisfaction, Boyer Trucks is dedicated to driving success in the transportation industry. Why Join the Boyer Trucks Team? - Exceptional Leadership - Beautiful, Updated & Clean Work Environment - Competitive PTO & Benefits Packages - Company Training - Opportunities for Advancement - Flexible Scheduling Options - Quick & Efficient Interview Process Apply today and thank yourself tomorrow! WE OFFER A FULL BENEFITS PACKAGE FOR ELIGIBLE EMPLOYEES INCLUDING: Medical, Dental, and Vision Insurance Life (Voluntary and Employer Paid) and Disability Insurance 401(K) with company match beginning with your first contribution. FSA (Flexible Spending Account) Paid Time Off and Company Paid Holidays ESSENTIAL DUTIES & RESPONSIBILITIES: Provide elite customer service by efficiently processing orders and greeting customers in a prompt and courteous manner. Communicate with customers or a regular basis to ensure needs are being met, asking pertinent open-ended questions and providing information as needed. Communicate with technicians and retail customer to ensure the correct part(s) are being ordered. Drive sales through customer engagement, suggestive selling, and sharing product knowledge. Follow processes and record departmental data as needed. Promptly answer phones in a professional and pleasant manner. Follow-up on customer orders and resolve problems until satisfactory. Share regular updates with customers and associates. Regular communication, conflict resolution and sound decision making. Share any relevant policies and/or procedures regarding purchases, returns, credit terms, etc., with customers. Escort customers through the facility. Maintain familiarity with all inventory products, merchandising programs and ordering systems. Data entry and retrieval on computer systems, including; entering customer orders, branch transfers, obtaining quote information, inventory information and pricing. Utilize and maintain any parts technical resources with the most up-to-date information. Understand dealership credit policies. Set an example of professionalism and positivity. Maintain a neat, orderly and safe work environment. Additional duties as assigned. WORK ENVIRONMENT & PHYSICAL ABILITIES: Activities require a full range of motion including handling, lifting, manual dexterity, finger dexterity and eye-hand coordination. This position may require standing, balancing, bending or stooping for prolonged periods of time. This position may require the occasional ability to lift and carry items weighing up to 80 pounds. This position requires corrected vision and hearing within normal range. This position requires the ability to work under stressful conditions or irregular hours. This position will require lift truck certification and basic knowledge of warehousing equipment. REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS: High school diploma or equivalent. Valid Driver's License and MVR in good standing. Prior experience selling trucks parts, automotive parts or RV parts. General knowledge of computers. Knowledge of diesel engines, gas engines, drive train, and suspensions. Excellent written and verbal communication skills. Ability to provide outstanding customer service. Detail-Oriented Ability to understand vague and implicit instructions and react favorably in varying situations. Emotionally Intelligent Ability to make decisions under pressure Conflict Resolution Skills Ability to give, receive and analyze information. Ability to formulate work plans, prepare written materials, articulate goals and action plans. Ability to successfully complete a general abilities assessment and pass a post-offer background check, physical an drug screening. PREFERRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS: Prior parts experience within a similar industry. JOB DETAILS: Type: Hourly Compensation Range: $23 - $31 Bonus Eligibility: Yes Reports To: Parts Manager Shift: 1st Closing Date: Open Until Filled Date Posted: 08-27-2024 All qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.