Job Information
Alerus Financial Process Improvement Manager, Retirement and Health & Welfare in Excelsior, Minnesota
Description WHO ARE WE: Alerus is a commercial wealth bank and national retirement provider with one core purpose: helping clients achieve their financial goals. We are driven by a shared commitment to always do the right thing; leading with integrity and providing valued advice and guidance to our clients. We value the expertise and skillsets each team member provides and encourage collaboration, innovation, adaptability, and an entrepreneurial spirit at all levels of our company. By consistently seeking improvements and growth, we foster long-term relationships with clients and team members. We are proud to be recognized as a Top Workplace by numerous industry and regional outlets. CORE VALUES: Passion for Excellence :: Success is Never Final :: Do the Right Thing :: One Alerus ABOUT THE ROLE: Manage the analysis of the effectiveness of existing ARB processes and develop process improvements that enhance efficiency and effectiveness. Research best practices within and outside the organization to establish benchmark data. Collect and analyze process data to initiate, develop, and recommend business practices and procedures. Determine how alternative technologies can support improvements in business processes. This role requires a strategic thinker who can analyze complex processes, identify areas for improvement, and implement solutions. The Process Improvement Manager will work closely with various departments to understand their workflows, gather data, and develop strategies to streamline operations. WHAT YOU'LL BE DOING: Analyze existing business processes to identify inefficiencies and areas for improvement. Develop and implement process improvement strategies Collaborate with various departments to understand their workflows and gather data. Present findings and recommendations to senior management and stakeholders. Train and mentor staff on new processes and ensure improvements are sustained over time. Monitor the effectiveness of implemented changes and make adjustments as necessary. Act as a liaison to cross-functional teams in process improvement projects. Develop and maintain process documentation and standard operating procedures. Stay up-to-date with industry best practices and emerging trends in process improvement. WHAT YOU SHOULD HAVE: Minimum of 5 years of experience in process improvement or a related role. Excellent analytical and problem-solving skills. Proven track record of driving significant improvements in business performance. Strong project management skills. Excellent communication and presentation skills. Ability to work collaboratively with cross-functional teams. Experience with data analysis and process mapping tools. Strong attention to detail and organizational skills. WHAT WE BRING TO THE TABLE: Competitive compensation including base salary, bonus and/or incentive opportunities. Comprehensive benefits package providing a wide range of health and well-being benefits, including medical, dental, vision, life and long-term disability insurance; and 401(k) and ESOP for retirement savings. Generous paid time off programs such as flexible time off, company-paid holidays, parental and bereavement leave. Learning and development resources for personal and professional career development, and advancement opportunities. Access to financial experts for guidance, financial wellness tools, and discounts on Alerus products and services. Support for the communities we live in through paid volunteer time and a company donation match opportunity. WORK ENVIRONMENT: Work is typically performed in an office setting. The employee is regularly required to sit for extended periods of time. The employee is occasionally required to move about the office utilizing proper ergonomic safeguards when doing so. Additionally, the employee must occasionally lift or move supplies and materials up to 20 pounds. The above information in this description has been designed to indicate the general nature and level of work perform d by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties, and qualifications required of employees assigned to this job. Alerus is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Alerus Financial is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.