Job Information
Tennant Company Inside Sales Specialist in Eden Prairie, Minnesota
Inside Sales Specialist
With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. At Tennant Company, we are committed to stewardship and creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service, and support functions across the globe, your journey at Tennant can take you places you never expected.
Responsibilities
Partner with assigned Strategic Account Manager(s) to develop, implement and execute a vertical market plan to maximize customer penetration and overall market share.
Promote and sell the full Tennant solution to assigned customer base.
Increase sales and average order size through effective cross-selling, up-selling, add-on sales and offering promotional sale items.
Educate customers about the full Tennant solution in order to improve sales and customer satisfaction.
Partner with a variety of internal teams to ensure we are meeting/exceeding customer expectations relative to quality of products and services, order accuracy, on-time delivery, and issue resolution.
In conjunction with the Strategic Account Manager(s), drive specific programs for Strategic Accounts
Consistently meet or exceed annual sales plan.
Maintain Strategic Accounts database with relevant customer information.
Required Education and Experience
Minimum five years of business experience in sales, inside sales and/or customer service
Demonstrated experience working directly with large National/Global customers, by phone and/or in person
Functional PC and PC application skills – SAP experience preferred
Track record of successful job performance
Bachelor’s degree preferred
Required Interpersonal and Behavioral Skills
Establishes a clear line of sight between customer needs and organizational objectives
Takes initiative and ownership to identify and achieve goals and objectives
Sets appropriate timelines and follows projects and tasks through to completion
Examines issues from multiple perspectives to develop effective and sustainable solutions
Effectively integrates and manages the interface between groups
Instills trust and follows through on commitments
Exceptional organization and prioritization skills
Excellent verbal communication skills and a strong presence over the phone
Begin your journey with us. Let's reinvent how the world cleans.
Equal Opportunity Employer
Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, age, military service, pregnancy, sexual orientation, genetic information (including family medical history), marital status, gender identity or expression, parental status, political or any other non-merit based factors protected by state or federal law or local ordinance.